Skip to main content

    Frequently Asked Questions

    What is psychoanalysis, and how is it different from other therapy?

    Many therapies focus on managing symptoms or teaching new ways to cope. Psychoanalysis begins from a different place: the idea that we know more than we think we know, and that much of what shapes our feelings, relationships, and choices lives outside our awareness.

    In psychoanalysis, there is time and space to listen beneath what is being said. Within a relationship of trust, free of judgment, the patterns that keep repeating in your life often begin to show up in the room, where they can finally be noticed, felt, and understood. Over time, this opens the way not only to relief, but to greater freedom: to feel more fully, to love and work more freely, and to discover new and vital ways of being.

    How often would we meet?

    It depends on what you need. Psychoanalysis usually involves several sessions a week, while psychodynamic psychotherapy is often once or twice a week. We decide together what feels right after our first meetings.

    Do you see children and adolescents?

    Yes. I work with children, adolescents, and adults, and I work closely with parents as part of their child's treatment.

    Do you offer online sessions?

    Yes. I see patients in person in Boca Raton and online throughout Florida.

    Can treatment be in Spanish?

    Yes. I work in both English and Spanish. Puedo atenderle en español.

    How do I make an appointment?

    Call the office at (954) 256 9292 or email km@kathymonroymd.com. Your call will be answered personally, and emails are answered within 24 hours. We begin with a brief, free phone consultation.

    How do I prepare for my first session?

    Once your appointment is scheduled, you'll receive two forms by email: a Welcome Packet with information about the practice, its policies, and consents, and a New Patient Questionnaire about your background or your child's, including psychiatric and medical history.

    These forms can feel long, but they help focus our first conversations. Please complete them as fully as you can. If any questions don't apply, or you'd rather talk about them in person, feel free to leave them blank.

    Please email the completed forms to km@kathymonroymd.com or bring them to your first session, along with any previous medical or psychiatric records or psychological evaluations.

    How long do appointments last?

    Sessions are generally 45 minutes.

    What if I need to cancel or reschedule?

    Please let the office know at least 48 hours in advance. Your appointment time is reserved just for you or your child, and early notice allows that time to be offered to someone else. Missed appointments without 48 hours' notice are billed at the full session fee, with exceptions for medical and family emergencies.

    How is my privacy protected?

    Your privacy and confidentiality are deeply important. Dr. Monroy will not share anything about your history or treatment, or your child's, without your written permission, and will not confirm whether you are or have been a patient. There are some legal limits to confidentiality, which are explained in the Informed Consent (HIPAA) form you'll receive and sign before your first meeting.

    How can I pay for my visits?

    Fees will be discussed during your initial phone consultation. Payment is accepted by check, cash, or any major credit card, and is due at the time of each visit unless other arrangements have been made in advance.

    Can I use my insurance?

    Dr. Monroy does not participate in insurance plans and is considered an out of network provider. If your plan includes out of network mental health benefits, you may be eligible for partial reimbursement. The office will provide an invoice and help with the paperwork you submit to your insurance. We recommend calling your insurance company to ask about your out of network benefits and reimbursement rates.

    How do I get a prescription refilled?

    If your prescription has refills, your pharmacy can refill it directly. For a new prescription, a medication change, or if you've run out of refills, please contact the office and Dr. Monroy will send it to your pharmacy.

    How can I reach Dr. Monroy between appointments?

    Dr. Monroy returns calls personally. Calls received before 5pm are generally returned the same day, and messages left after hours are returned within one business day. In an emergency, call 911 or call or text 988, or go to the nearest emergency room.

    Have another question? Call the office at (954) 256 9292 or email km@kathymonroymd.com.